Privacy Policy

Privacy Policy

Last updated: September 17, 2026

Cyrious Metal Works LLC (“Cyrious Metal Works,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website (cyriousmetalworks.com), by phone, by text message, and in person at our shop, and how we use, share, and protect that information. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Contact information you provide to us, such as your name, mailing address, email address, and phone number (including mobile number), when you request a quote, contact us, place an order, or sign up for updates.
  • Project and order information, such as job details, specifications, photos, work order and delivery/pickup details, and order history for merchandise purchased through our online store.
  • Payment information when you place an order through our online store. Payments are processed by a secure third-party payment processor; we do not store your full credit card number on our systems.
  • Mobile information and SMS consent records, including your phone number and the fact and time that you agreed to receive text messages from us, if you opt in to SMS notifications.
  • Website usage information, such as pages visited, browser type, and device information, collected automatically through cookies and similar analytics or advertising technologies.

2. How We Use Your Information

We use the information we collect to:

  • Prepare and deliver estimates and quotes;
  • Schedule, produce, and complete work orders;
  • Provide delivery and pickup updates;
  • Process and fulfill orders placed through our online store;
  • Respond to questions and provide customer support;
  • Send you requested text message and email updates (see our SMS Terms and Conditions for details on text messaging);
  • Improve our website, products, and services; and
  • Comply with legal obligations.

3. Text Messaging (SMS) Privacy

Cyrious Metal Works LLC does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared with service providers only as necessary to deliver the requested messaging service.

This commitment applies regardless of any other provision in this Privacy Policy. Section 4 below (“How We Share Information”) does not apply to mobile phone numbers or SMS opt-in/consent data. For full details on our text messaging program, including message types, frequency, and how to opt out, see our SMS Terms and Conditions.

4. How We Share Information

Other than as described in Section 3 above regarding mobile information and SMS consent data, we may share information as follows:

  • Service providers: With contractors, vendors, and service providers who support our business operations (for example, payment processors, shipping carriers, and website hosting), who are contractually required to keep your information confidential and use it only to provide services to us.
  • With your consent: With a third party to market its products or services to you, but only where you have separately and affirmatively consented to that specific disclosure. We do not do this with your phone number or SMS opt-in status.
  • Business transfers: With a buyer or successor in the event of a merger, acquisition, reorganization, or sale of some or all of our business assets.
  • Legal requirements: When required to comply with a court order, subpoena, law, or valid legal or regulatory request.

We do not sell your personal information to third parties.

5. Cookies and Analytics

Our website may use cookies and similar technologies, including analytics and advertising tools, to understand how visitors use our site and to support our marketing efforts. Some content on our website, including advertisements, may be served by third parties who may use their own cookies or tracking technologies; we do not control how those third parties use that data. You can control cookies through your browser settings.

6. Data Retention and Security

We retain information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, and reporting requirements, and we retain SMS consent records for as long as needed to demonstrate compliance with applicable messaging laws. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

7. Your Choices

You can opt out of text messages at any time by replying STOP to any message we send, or by contacting us using the information below. You can ask us to correct or delete your contact information by contacting us directly. You may also be able to limit cookies through your browser settings.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes affecting how we handle mobile information or SMS consent will not be applied retroactively to contradict the commitment in Section 3.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

  • Cyrious Metal Works LLC
  • 1758 Rose Hill Rd, Whitewright, TX 75491
  • Phone: (903) 364-6100
  • Email: sales@639555.us26.myftpupload.com